HopeRun’s Client Delivery Team has achieved CMMI Level 5 for development, the highest maturity level in the Capability Maturity Model Integration (CMMI). CMMI defines the following maturity levels for processes: Initial, Managed, Defined, Quantitatively Managed, and Optimizing for software development.
The CMMI Institute enables organizations to elevate and benchmark performance across a range of critical business capabilities, including product development, service excellence, workforce management, data management, supplier management, and cybersecurity.
CMMI divided into 4 categories split over multiple capabilities and process areas:
- Doing
- Ensuring Quality (ENQ)
- Requirement Development & Management (RDM) [Level 3]
- Process Quality Assurance (PQA) [Level 3]
- Validation & Verification (VV) [Level 3]
- Peer Reviews (PR) [Level 3]
- Engineering & Developing Products (EDP)
- Technical Solution (TS) [Level 3]
- Product Integration (PI) [Level 3]
- Selecting & Managing Suppliers (SMS)
- Supplier Agreement Management [Level 4]
- Ensuring Quality (ENQ)
- Managing
- Planning & Managing Work (PMW)
- Estimating (EST) [Level 3]
- Planning (PLAN) [Level 4]
- Monitoring & Control (MC) [Level 3]
- Managing Business Resilience (MBR)
- Risk & Opportunity Management (RSK) [Level 3]
- Managing the Workforce (MWF)
- Organizational Training (OT) [Level 3]
- Planning & Managing Work (PMW)
- Enabling
- Supporting Implementation (SI)
- Causal Analysis & Resolution (CAR) [Level 5]
- Decision Analysis & Resolution (DAR) [Level 3]
- Configuration Management (CM) [Level 2]
- Supporting Implementation (SI)
- Improving
- Building & Sustaining Capability (BSC)
- Governance (GOV) [4]
- Implementation Infrastructure (II) [3]
- Improving Performance (IMP)
- Process Management (PCM) [4]
- Process Asset Development (PAD) [3]
- Managing Performance & Measurement (MPM) [5]
- Building & Sustaining Capability (BSC)
With a well-defined process and continuous improvement, HopeRun has been able to strengthen its delivery process to ensure the high quality and predictable service delivery for our clients. This leads to on-time, on-budget projects for our customers to meet their business needs.